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Telehealth available for all CMC patients

Castle Medical Centre patients are now able to utilise telehealth services, to have a phone consultation with their doctor. Ensuring the safety and well being of our team and our...

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April 1, 2020
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Bulk Billing GP Services


Castle Medical Centre is a family friendly medical centre offering bulk-billing services. We accept appointments and walk-ins and provide the highest health care for our patients. Our skilled doctors are available for a wide variety of preventative and intervention based medicine. We also offer aged care home visits within the area and we have a dedicated team of nurses on-site. Come visit us and experience the difference in patient care.


Important Notice - Coronavirus (COVID-19)


If you cannot get through or we are closed and you are feeling very unwell, please phone Westmead Hospital on 8890 5555 or Blacktown Hospital on 9882 8215 for advice. If it is an emergency dial 000.


Ensuring the safety and wellbeing of our team and our patients is paramount. Therefore, we have decided that anyone who is experiencing cold & flu symptoms (including sore throat, cough, runny nose, tiredness or shortness of breath – with or without fever) should not come to the centre, but will be initially assessed at home by a telehealth phone consultation. For anyone who has a Medicare card, this service will be bulk billed.


If you are an existing patient of the practice, a Telehealth consult can be organised by phoning us on 8865 0650 or by visiting HotDoc, selecting the Telehealth appointment type, and following the prompts.


If you are a new patient, polease contact us on 8865 0650.


Telehealth consults are not presently available for new patients. If you are a new patient – please contact us on 8865 0650.


Please note that if you attend the surgery without an appointment, you will be asked you to return to your car. We will then phone you to make suitable arrangements for your care.


Eligibility for testing for coronavirus is very limited and we are not able to do this testing at the centre.


We appreciate that this is a challenging time for us all – but we will not tolerate any form of abusive behaviour towards any member of our team or other patients.