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National Pain Week

  What is Pain?   Pain is an unpleasant experience in the body. Acute pain is a message in the body warning about danger, whereas chronic pain can have much...

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July 30, 2020
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Bulk Billing GP Services


Castle Medical Centre is a family friendly medical centre offering bulk-billing services. We accept appointments and walk-ins and provide the highest health care for our patients. Our skilled doctors are available for a wide variety of preventative and intervention based medicine. We also offer aged care home visits within the area and we have a dedicated team of nurses on-site. Come visit us and experience the difference in patient care.


Important Notice - Coronavirus (COVID-19)


If you cannot get through or we are closed and you are feeling very unwell, please phone Westmead Hospital on 8890 5555 or Blacktown Hospital on 9882 8215 for advice. If it is an emergency dial 000.


Ensuring the safety and wellbeing of our team and our patients is paramount. Therefore, we have decided that anyone who is experiencing cold & flu symptoms (including sore throat, cough, runny nose, tiredness or shortness of breath – with or without fever) should not come to the centre, but will be initially assessed at home by a telehealth phone consultation.


If you have visited our practice in the last 12 months, or your dependant who requires the appointment is under 12 months old, telehealth consultations will be bulk billed. These can be organised by phoning us on 8865 0650 or by visiting HotDoc, selecting the Telehealth appointment type, and following the prompts.


If you do not meet the above criteria, telehealth consults are still available but will attract a non-rebatable private fee.


Please note that if you attend the medical centre without an appointment, you will be asked you to return to your car. We will then phone you to make suitable arrangements for your care.


Eligibility for testing for coronavirus is very limited and we are not able to do this testing at the centre.


We appreciate that this is a challenging time for us all – but we will not tolerate any form of abusive behaviour towards any member of our team or other patients.